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Data protection

The protection of your personal data is one of our prime concerns. Therefore, we process your data exclusively on the basis of the statutory provisions (GDPR, TKG [Telecommunications Act] 2003). In this data protection statement, we inform you about the most important aspects of data protection within the framework of our website.


GENERAL

It is generally possible to use our website without entering personal data. If personal data (e.g. name, address or email address) is collected on our pages, this will always be on a voluntary basis, wherever possible. This data will not be forwarded to any third parties without your explicit consent. We would like to point out that data transfer via the internet (e.g. when communicating via email) may have security flaws. Flawless protection of your data against access by third parties is not possible.


WEB SERVER LOG

In order to ensure the smooth functioning and, if necessary, troubleshooting of websites, there are essentially logs on the web server where IP addresses are stored. As is the case with many other companies, we operate our website via the servers of a professional service provider. While IP addresses are not personal data in themselves, they could in theory be assigned to individuals using tracking tools. In addition, the time, the type of browser and the accessed page are saved. These logs are deleted after one month.


CONTACT FORM

If you send us queries using the contact form, your information in the query form and the contact data entered by you therein will be stored by us to process the request and in case of any follow-up questions.

However, your accommodation request can only be used by you and sent to us electronically if you explicitly agree to this privacy policy and data usage statement by clicking on the button.

We will not pass this data on without your consent. In this respect, please take note of our Privacy Policy.


COOKIES

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause damage. We use cookies to make our website user-friendly. Some cookies will remain stored on your end device until you delete them. They enable us to remember your browser the next time you visit. If you do not want this, you can set your browser so that it informs you about the placing of cookies, and so that you only allow this on a case-by-case basis. Deactivating cookies may limit the functionality of our website.

 

WEB ANALYTICS

Our website uses functions of website analytics services Google Analytics and Matomo. The provider of Google Analytics is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Matomo runs on the servers of Cookis GmbH, 6460 Imst, Franz Xaver Rennstrasse 4 (Bakehouse customers). For this purpose, cookies are used that enable users to use the website. The information collected in this way is transferred to the server of the respective provider, where it is stored.

You can prevent this by setting your browser so that no cookies are stored. Your IP address will be logged, but it will be immediately anonymised by deleting the last eight bits clwz. Therefore, only a rough localisation is possible.

The data processing takes place on the basis of the statutory provisions of Section 96(3) TKG and Art. 6(1)(a) (consent) and/or (f) (legitimate interests) GDPR.

Our concern within the scope of GDPR (legitimate interests) is to improve our services and our website. As the privacy of our users is important to us, the user data is pseudonymised.

 

GOOGLE MAPS - PRIVACY POLICY FOR USE

This website uses the Google Maps product of Google Analytics, Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Use of this website implies your consent to the collection, processing and use of automated data by Google Inc, its agents and third parties. The terms of use of Google Maps can be found under "Google Maps Terms of Use": https://policies.google.com/privacy.

 

USE OF GOOGLE FONTS

We use Google Fonts on our website. This allows us to integrate certain fonts into our website. These fonts are provided by Google via servers in the USA. When our website is visited, the web browser of the visitor establishes a direct connection to these servers. The IP address of the visitor, among other things, is transmitted to Google and stored there. Google participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework

More information about Google: Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA. More information about data protection at Google: https://www.google.com/policies/privacy/

 

USE OF TYPEKIT FONTS

We use Typekit Fonts on our website. This allows us to integrate certain fonts into our website. These fonts are provided by Adobe via servers in the USA. When our website is visited, the web browser of the visitor establishes a direct connection to these servers. The IP address of the visitor, among other things, is transmitted to Adobe and stored there. Adobe participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework More information about Adobe: Adobe Systems Incorporated, 45 Park Avenue, San Jose, California 95110, USA. More information about data protection when using Typekit: https://www.adobe.com/de/privacy/policies/typekit.html

 

SSL ENCRYPTION

For reasons of security and to protect the transfer of confidential content, such as the queries you send to us as the site operator, this site uses SSL encryption. You will recognise an encrypted connection if the address bar of the browser changes from “http://” to “https://” and by the lock symbol in your browser bar. If SSL encryption is activated, the data you send to us cannot be read by third parties.

 

DATA STORAGE

We would like to point out that for the purpose of easier shopping and later contract processing by the online shop operator, the IP data of the subscriber, as well as the name, address and credit card number of the purchaser, will be stored within cookies.

The following data will also be stored by us for the purpose of contract processing: [please expand data for companies] The data provided by you is necessary for the performance of the contract and the implementation of pre-contractual measures. We cannot conclude the contract with you without this data. No data will be transferred to third parties, except to transfer credit card data to the processing banking institution/payment service provider for the purpose of debiting the purchase price, to the transport/shipping company tasked by us to deliver the goods, and to our accountants for the fulfilment of our fiscal obligations.

After cancelling the purchase process, the data stored by us will be deleted. In the case of a contract conclusion, all data from the contractual relationship will be stored until the retention period under tax law (7 years) has expired.

The name, address, purchased goods and purchase date will also be stored until product liability (10 years) has expired. Data is processed based on the statutory provisions of Section 96(3) TKG and Art. 6(1)(a) (consent) and/or (b) (necessity for contract performance) GDPR.

 

FACEBOOK PLUGINS (LIKE BUTTON) - PRIVACY POLICY FOR USE

Social network plugins for Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated on our site. You will recognise the Facebook plugins by the Facebook logo or the “Like button” on our site. You will find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/. When you visit our site, a direct connection will be established between your browser and the Facebook server via the plugin. Facebook will thereby receive notification that you have visited our site with your IP address. If you click on the Facebook “Like button” while you are logged into your Facebook account, you can link the content of our site to your Facebook profile. Facebook will therefore be able to match the visit to our site with your user account. We would like to point out that as the provider of the site, we do not receive any knowledge about the content of the data transferred or its use by Facebook. Further information can be found in the Facebook privacy policy at https://de-de.facebook.com/policy.php.

If you do not want Facebook to be able to match the visit to our site with your Facebook user account, please log out of your Facebook user account.

 

INSTAGRAM - PRIVACY POLICY FOR USE

Functions of the Instagram service are included on our site. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our site to your Instagram profile by clicking the Instagram button. Instagram will therefore be able to match the visit to our site with your user account. We would like to point out that as the provider of the site, we do not receive any knowledge of the content of the data transferred or its use by Instagram.

Further information can be found in the Instagram privacy policy at https://instagram.com/about/legal/privacy/.

 

YOUTUBE - PRIVACY POLICY FOR USE

Our website uses plugins of the Google-operated site YouTube. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages provided with a YouTube plugin, a connection with the YouTube servers will be established. The YouTube server will therefore be informed about which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to directly match your browsing behaviour with your personal profile. You can prevent this by logging out of your YouTube account.

Further information can be found in the YouTube privacy policy at https://www.google.de/intl/de/policies/privacy.

 

ISSUU - DATA PRIVACY STATEMENT FOR USE

Functions of the ISSUU service are included on our site. These functions are offered by Issuu, Inc., 131 Lytton Ave, Palo Alto, CA 94301, USA. With the Issuu service, you can connect, work with, approve and mix documents with other users of the Issuu service community on the internet. We would like to point out that as the provider of the site, we do not receive any knowledge about the content of the data transferred or its use by ISSUU. Further information can be found in the ISSUU Inc. data privacy statement at https://issuu.com/legal/privacy.


KOGNITIV/SEEKDA

Our website uses Kognitiv to process your booking. The privacy policy is enforced immediately during the booking process (IBE).

 

FERATEL ANALYTICAL SERVICES

The data is used by feratel media technologies AG, Maria-Theresien-Straße 8, 6020 Innsbruck, FN 72841w Provincial Court of Innsbruck.

 

MATOMO FERATEL ANALYTICAL SERVICES

feratel media technologies AG uses Matomo, which is a so-called web analytics service. Matomo uses so-called “cookies”, text files that are stored on your computer and which allow us to analyse the use of the website/player. To this end, the usage information that the cookie generates (including your shortened IP address) is transferred to the server of feratel media technologies AG and stored for usage analysis purposes, which helps us to optimise the website/player. Your IP address is immediately anonymized during this process, so that you remain an anonymous user for us. The information generated by the cookie about your use of this website/player will not be disclosed to any third parties. You can prevent the use of cookies by selecting the appropriate settings on your browser, it can be however, that if you do so, you may not be able to make full use of all the functions on this website/player. Should you not agree to the storage and evaluation of this data from your visit, then you can subsequently object to the storage and usage of this data at any time at the click of a mouse. In such a case, a so-called opt-out cookie is placed in your browser, which results in Matomo not collecting any session data.

 

ÖWA ZÄHLPIXEL FERATEL ANALYTICAL SERVICES

Our website/player uses the "Scalable Central Measurement Method" (SZM) of the Austrian Web Analysis (ÖWA) to identify statistical parameters for the use of our offers. Anonymous measurement values are collected in this process. SZM coverage measurement makes use of either a cookie with the identifier "oewabox.at" or a signature, which is created from various pieces of automatically transmitted information from your computer, in order to recognise computer systems. IP addresses are not stored during the process and are only handled in anonymous form. The coverage measurement was developed in compliance with data protection principles. The objective of the coverage measurement is to statistically establish the intensity of use and the number of users of a website/player. Individual users are not identified at any time. No advertising is delivered via the system either. The usage statistics compiled by the Austrian Web Analysis are published on a monthly basis and can be viewed at www.oewa.at.

If you would prefer not to use these analysis services, please click the following link to store the ÖWA deactivation cookie in your browser. https://optout-at.iocnt.net

Attention: If you delete your cookies, the consequence is that the opt-out cookie is also deleted, which means that you may have to reactivate it.

 

BAKEHOUSE NEWSLETTER

You can subscribe to our newsletter at any time via our website. For this purpose, we require your email address and a declaration from you stating that you consent to receiving the newsletter. In order to provide you with targeted information, we also collect and process details provided voluntarily, such as browser language and names.

As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm the registration.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: alpenfriede@hochsoelden.at. We will then delete your data in connection with the newsletter transmission immediately.

 

YOUR RIGHTS

You have the fundamental right to information, correction, deletion, restriction, data transfer, cancellation and objection. If you believe that the processing of your data violates data protection law or that your legal data protection rights have been violated in any other way, you may make a complaint to the supervisory authority. In Austria, this is the Datenschutzbehörde [data protection authority].

 

OUR CONTACT DETAILS

You can reach us using the following contact details:

Company name: Hotel Alpenfriede

Address: 6450 Hochsölden, Austria

Email: alpenfriede@hochsoelden.at

Commercial register number: 27581k

Commercial registry court: Innsbruck

VAT number: ATU 52340505

Company headquarters: 6450 Hochsölden

Place of jurisdiction: Innsbruck

Trade group: Hotel industry

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